Define Acceptance Criteria
Acceptance Criteria provide clear, binary (pass/fail) conditions that define when a SOW Item is considered complete. They eliminate ambiguity and ensure everyone agrees on what "done" means.
Quick Steps
- Navigate to a SOW Item
- Click + Add Acceptance Criteria
- Write a clear criterion statement using one of these formats:
- Given-When-Then:
Given [context], when [action], then [expected result]
- Confirmation:
It can be confirmed that [expected condition]
- Given-When-Then:
- Click Save Criteria

Examples
Good example (Given-When-Then):
Given a user with valid credentials
When they attempt to log in
Then they are authenticated and redirected to the dashboard
Good example (Confirmation):
It can be confirmed that the system automatically locks an account after 5 failed login attempts
Poor example (avoid):
The login system should work well and be secure
Key Points
- Each criterion must have only two possible outcomes: pass or fail
- Write specific, measurable conditions (not vague statements)
- Include all necessary details for verification
- Avoid implementation details - focus on outcomes
What's Next?
After defining acceptance criteria, proceed to create Acceptance Tests that verify each criterion.